Terms and conditions
Beads by Verchiel offers workshops at our shop, which can be reserved via telephone, email or text. Full payment is required at the time of booking.
Beads by Verchiel offer a range of Jewellery making supplies. Prices are clearly stated and payment is required at point of sale. Orders will not be processed without full payment.
Items are packaged and posted within 2 working days of placing your order. Small packages are sent 1st class and parcels are sent 2nd class. A standard charge of £1.95 is requested on all orders.
"This contract shall be governed by and construed in accordance with the laws of England"
Returns and refunds policy
You have the right to cancel within seven days of purchase, or seven days of receipt of the goods (whichever is the longer). If you cancel you order, you will have your payment returned and our procedures for return and are shown below.
We also offer a 30 day returns and money back policy from date of purchase. Full refunds or exchange will be provided where any faulty items are returned. Where substitutes are not in stock, we will offer you the option of a full refund or alternative product of equivalent quality and price.
We offer a 30 day period to return your goods for a full refund, if unsatisfied with your goods. Proof of purchase required.
Refunds are issued within two working days of us receiving your returned item.
Responsibilities re postage on return of items:-
where items are faulty, Beads by Verchiel will reimburse the cost of your postage (proof required). Where items are nolonger required and goods are not faulty, it is the responsibility of the customer to cover cost of postage for returns.
All returns to be sent in a padded envelope.
Website details www.beadsbyverchiel.co.uk.